100

This course examines the historical, social, and political forces that have led to the development of both governmental and non-profit human services systems in contemporary America. Topics include: the organization and operation of the primary social supports for meeting human service needs; the various models for the delivery of those services; theoretical perspectives; target populations; and the characteristics and skills of a human service professional. Ethical considerations and diversity issues are also addressed.

This course focuses on clinical interviewing in the context of the human services profession. Students develop effective interviewing skills such as communicating involvement, active listening, open- and closed-ended questioning, goal-setting and contracting, as well as expressing warmth and empathy. Additionally, students become aware of the effect that the interviewer’s prior attitudes and behaviors can have on the success of the interview. Role-playing, case studies, and digital recording are used to aid the learning process. Data collected from the interview are utilized for report writing, improving assessment skills, and the formulation of a treatment plan.